GLENTAISIE BOUTIQUE ACCOMMODATION BALLYCASTLE
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LUXURY KING SIZE BEDS, PRIVATE BATHROOMS, SOPHISTICATED INTERIOR, WARMING LOG FIRE... INSTANT RELAXATION

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CANCELLATION POLICY
GLENTAISIE B&B Cancellation Policy – PLEASE READ

When we make the offer of a room to you and you accept and confirm your booking, we always ask for your credit card details to secure the booking - much like any other holiday, flight or tour company.

We do not debit your card in any way, but in passing over your card details you are making a legally binding contract with us.

We have a standard 1 night stay cancellation policy from the time of booking. If you cancel within 1 week of booking date you will be charged the full amount of your stay. Thus if you cancel your booking within this time for whatever reason – including family illness/bad weather/petrol strikes/car broken down etc we have the right to make a full charge for all our losses, in your absence, to your card.

We will debit your card in your absence for the full amount less the 3% credit card fee to cover the cost of laundry that has not been used by you.

We strongly recommend that you take out travel insurance just in case.

Little notes
Our reasons for including the above in the attachment

  • Due to the size of our B&B we are slightly different to larger hotels/guest houses who may only charge for a cancellation on the day, or will only charge for the first night of a cancelled booking, or even may only take a deposit.
  • By the time that you are due to come and stay with us, we have probably turned down bookings from at least a dozen other prospective guests - at busy times it will certainly be many many more.
  • We cannot rely on passing trade as we are off the main st.
  • If you cancel your booking at the last minute we stand to lose 50% of our revenue/income which we are very unlikely to recover – which is why we would charge your card.

Any queries, please just either send us an email or telephone!
Thanks.
AWARD WINNING ACCOMODATION